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Protecting our customers is at the heart of everything we do at Aviva and protecting your information is no exception. At Aviva we use cookies to ensure that our website works properly. We can also use cookies to improve and personalise your experience, understand how you use our website and for our advertising purposes. Cookies used on our sites will not contain personally identifiable information about you.
Cookies are small text files that can be used by websites to make a user’s experience more efficient. Some cookies are strictly necessary for the use of the website, such as the ones used to record your consent. Other cookies will be used to enhance your experience and to present you with more relevant adverts online. Some are cookies placed by third party services.
Regulation states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your consent.
You can allow Strictly Necessary cookies only or choose which cookies you want to agree to by clicking Manage Cookie Setting.
Our system will record when you have consented to our use of cookies and we will ask you to reconfirm your preferences again after six months.
This cookie policy applies to our use of ‘Cookies’ in connection with Avivabroker.ie. and the following associated websites:
Where you have given your consent to the use of a cookie, you may withdraw this at any time.
You can withdraw or change your consent at any time through the cookie banner and also by clicking on the Manage Cookie button which can be found at the bottom of this website. Any change to your preferences will apply straight away.
Strictly Necessary Cookies
Strictly Necessary Cookies are necessary to enable the website to function properly and are therefore automatically used on our website and cannot be switched off. This category includes cookies which we use to provide you with core services and features, to help keep our website secure and to help us detect fraud or crime.
You can block or receive alerts about the use of these cookies through your browser, however if you choose to block these cookies some functionality on this website will not work properly.
| Cookie | Provider | Purpose | Expiry | Type |
| ak_bmsc | Akamai | This cookie is set by Akamai. This is assigned if Akamai-categorised rules and transparent detection did not trigger. On subsequent requests the cookie is validated to help detect bots that may attempt to tamper with the cookie value. | 2 Hours | HTTP Cookie |
| AKCOOKIE02 | Akamai | This cookie is set by Akamai. This is assigned if Akamai-categorised rules and transparent detection did not trigger. On subsequent requests the cookie is validated to help detect bots that may attempt to tamper with the cookie value. | 2 Hours | HTTP Cookie |
| akacd_f_d_eu_l | Akamai | This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. | Session | |
| akacd_f_g_ie | Akamai | This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. | Session | HTTP Cookie |
| akacd_f_g_uk | Akamai | This cookie can provide gradual and granular traffic management, amongst other capabilities. Aviva uses it to enforce inbound source IP restrictions and to serve maintenance pages when sites are down for maintenance. | Session | HTTP Cookie |
| bm_mi | Akamai | This cookie is set by Akamai to record the result of the browser validation process to identify whether a “human” is making the request via a known web browser, to avoid challenging legitimate users unnecessarily. | Session | HTTP Cookie |
| bm_sv | Akamai | This is a cookie used to support session validation, implemented by Bot Manager to help identify clients exceeding any defined bot-specific rate limit threshold. | Session | HTTP Cookie |
| AWSALB | Amazon Web Services | This cookie helps enable load balancing for for Amazon Web Services, with the aim of making processing more efficient. | 7 Days | HTTP Cookie |
| AWSALBCORS | Amazon Web Services | This cookie helps enable load balancing for for Amazon Web Services, with the aim of making processing more efficient. | 7 Days | HTTP Cookie |
| AWSELB | Amazon Web Services | This cookie helps enable load balancing for for Amazon Web Services, with the aim of making processing more efficient. | Session | HTTP Cookie |
| BIGipServerservices.aviva.ie-HTTPs-POOL | Aviva | Helps manage sessions on load balanced servers to ensure user requests are routed consistently to the correct server. | Session | HTTP Cookie |
| BNES_JSESSIONID | Aviva | This is a session index cookie used by our security system to authenticate users. | Session | |
| BNES_JSESSIONID | Aviva | This is a session index cookie used by our security system to authenticate users. | Session | |
| cb-enabled | Aviva | This cookie is used for cookie alert notices on a website to record when the user has dismissed the notice to prevent it re-appearing on return visits. | 1 Year | |
| JSESSIONID | Aviva | General purpose platform session cookie used to maintain an anonymous user session by the server. | Session | HTTP Cookie |
| PHPSESSID | Aviva | This cookie allows us to embed content | Session | |
| cookieaccepted_ulster_bank | Aviva (Ulster Bank) | This is a cookie that identifies whether or not the visitor has accepted the cookie guidelines | 1 Year Expiry | |
| Acturis.ASPXANONYMOUS | FastTrade | This cookie is used to identify users across sessions. | 2 Months | |
| Acturis.ASPXSESSION | FastTrade | This cookie is used to provide access to the user’s session state. | Session | |
| Acturis.InIframe | FastTrade | This cookie is used to detect whether or not the site is loaded in an iframe. | Session | |
| Acturis.SameSite | FastTrade | This cookie is used to instruct the internal load balancer to set the server cookie properties to be compatible with the client’s browser and ensure it’s included in all requests to the website. | ||
| AweInfo | FastTrade | This cookie is used to store the user’s login ID. | ||
| AweStatic | FastTrade | This cookie is used to link together a request for an AWE page with subsequent requests for CSS, JS. | Session | |
| K-Acturis.ASPXSESSION-cmghinoc | FastTrade | This cookie is used to ensure the user is served by the same web server. | Session | |
| _dc_gtm_UA-xxxxxxxx | This cookie is for sites using Google Tag Manager to load other scripts and code into a page. This is required as without it, other essential scripts may not function correctly. | 1 Day | HTTP Cookie | |
| _dc_gtm_UA-xxxxxxxx | This cookie is for sites using Google Tag Manager to load other scripts and code into a page. This is required as without it, other essential scripts may not function correctly. | 1 Day | HTTP Cookie | |
| PD_STATEFUL | IBM | This is a WebSEAL session index cookie used by our security system to authenticate users. | Session | |
| PD-S-SESSION-ID | IBM | This is a WebSEAL session index cookie used by our security system to authenticate users. | Session | HTTP Cookie |
| OptanonConsent | OneTrust | This cookie stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables Aviva to prevent cookies from being set in the user’s browser, when consent is not given. | 6 months | HTTP Cookie |
| OptanonAlertBoxClosed | OneTrust | This cookie sets after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables Aviva to not to show the message more than once to a user. | 6 months | HTTP Cookie |
| eupubconsent | OneTrust | This cookie is used by the IAB Europe Transparency & Consent Framework to store the user’s consent to the data collection Purposes. The cookie holds an encrypted consent string that vendors participating in the framework can read and determine the user’s consent. | 6 months | HTTP Cookie |
Aviva and our advertising partners use Advertising (Targeting) cookies to understand how you use our website, this enables us to provide you with more relevant advertising. These cookies are used for the purposes of managing the performance of adverts, displaying adverts, and/or to build a user profile to determine the display of adverts elsewhere. They may be used to limit the number of times a user sees an advertisement as well as help measure the effectiveness of an advertising campaign.
| Cookie | Provider | Purpose | Expiry | Type |
| demdex (It is not used for any advertising or marketing purposes) | Adobe Experience Cloud | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, and reporting. | 180 Days | |
| dpm (It is not used for any advertising or marketing purposes) | Adobe Experience Cloud | This cookie is used by Adobe Audience Manager, a data management platform for marketing audiences, used to record information around the synchronisation of IDs. | 180 Days | |
| everest_g_v2 (It is not used for any advertising or marketing purposes) | Adobe Experience Cloud | This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. | 2 Years | HTTP Cookie |
| everest_session_v2 | Adobe Experience Cloud | This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. | Session | |
| _fbp | This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 90 Days | HTTP Cookie | |
| YSC | YouTube | The YouTube cookie is used as a unique identifier to track the viewing of embedded videos | Session | HTTP Cookie |
| avoidCachingSystem | On24 | Used by On24.com for cache access | Session | HTTP Cookie |
| s_vi | Adobe Experience Cloud | Used for Adobe SiteCatalyst to measure web analytics by storing unique visitor ID. | 2 Years | |
| test_cookie | This cookie is set by Doubleclick, Google’s real-time bidding advertising exchange. It is used to serve targeted advertisements that are relevant to users across the web. | 1 Day | HTTP Cookie | |
| IDE | This cookie is set by Doubleclick, Google’s real-time bidding advertising exchange. It is used to serve targeted advertisements that are relevant to users across the web. | 365 Days | HTTP Cookie | |
| VISITOR_INFO1_LIVE | YouTube | The YouTube cookie is used as a unique identifier to track the viewing of embedded videos | 180 days | HTTP Cookie |
| CONSENT | YouTube | This cookie carries information about how the end user uses the website and any advertising that the end user may have seen before visiting the website. | 180 days | HTTP Cookie |
| fr | This is a Facebook cookie that contains browser and user unique ID combination to serve more targeted advertisements. | 90 Days | HTTP Cookie | |
| igodigitaltc2 | ExactTarget Marketing Cloud | This cookie contains the user’s unique ID in Salesforce MarketingCloud | 3652 days | HTTP Cookie |
| igodigitalstdomain | ExactTarget Marketing Cloud | This cookie contains a website identifier, and expires after 1 hour. | 1 hour | HTTP Cookie |
| igodigitalst_536000956 | ExactTarget Marketing Cloud | Used to identify broker interactions on the website | Session | HTTP Cookie |
| igodigitalst_536001088 | ExactTarget Marketing Cloud | Used to identify broker interactions on the website | Session | HTTP Cookie |
Performance Cookies (Analytics Cookies) allow us to collect information about how people use our website which enables us to improve it. For example, they allow us to collect information about which pages are the most and least popular and to understand how visitors move around the site. They allow us to recognise and count the number of visitors and to see how visitors move around our websites.
| Cookie | Provider | Purpose | Expiry | Type | |
| AMCV_2F073D675A3A5FD00A495D83%40AdobeOrg | Adobe Experience Cloud | This is an Adobe Marketing Cloud cookie that stores a unique visitor identifier, and uses an organisation identifier to track users across domains and services. | 730 Days | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-advertising-cloud.html | |
| AMCVS_2F073D675A3A5FD00A495D83%40AdobeOrg | Adobe Experience Cloud | This is an Adobe Marketing Cloud cookie that stores a unique visitor identifier, and uses an organisation identifier to track users across domains and services. | Session | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-advertising-cloud.html | |
| AMCVS_2F073D675A3A5FD00A495D83%40AdobeOrg | Adobe Experience Cloud | This is an Adobe Marketing Cloud cookie that stores a unique visitor identifier, and uses an organisation identifier to track users across domains and services. | Session | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-advertising-cloud.html | |
| at_check | Adobe Experience Cloud | This cookie is set within Adobe Target experiences to facilitate the delivery of A/B split testing to improve web pages. | Session | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-target.html | |
| demdex | Adobe Experience Cloud | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, and reporting. | 180 Days | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-am.html | |
| dpm | Adobe Experience Cloud | This cookie is used by Adobe Audience Manager, a data management platform for marketing audiences, used to record information around the synchronisation of IDs. | 180 Days | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-advertising-cloud.html | |
| ev_sync_dd | Adobe Experience Cloud | This is an Adobe cookie used to link anonymous analytics data to a visitor profile and help provide a personalised experience through the websie, marketing and advertising. | 1 Month | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-advertising-cloud.html | |
| everest_g_v2 | Adobe Experience Cloud | This cookie carries information about how visitors interact with the website and any advertising that the visitor may have seen before visiting the site. | 2 Years | HTTP Cookie | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-advertising-cloud.html |
| mbox | Adobe Experience Cloud | This cookie is set by Adobe SiteCatalyst analytics software for measuring the performance of pages using A/B split testing. | 2 Years | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-target.html | |
| s_cc | Adobe Experience Cloud | This is an Adobe SiteCatalyst web analytics cookie that determines whether cookies are enabled in the browser. | Session | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-analytics.html | |
| s_fid | Adobe Experience Cloud | Used for Adobe SiteCatalyst to measure web analytics. This cookie is a “fallback” visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id. | 5 Years | ||
| s_ppv | Adobe Experience Cloud | Used for Adobe SiteCatalyst to measure web analytics. This cookie stores information on the percentage of the page displayed. | Session | ||
| s_sq | Adobe Experience Cloud | This cookie is used by Adobe SiteCatalyst web analytics to store information about the previous link clicked within the site. | Session | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-analytics.html | |
| test | Adobe Experience Cloud | Used for Adobe Analytics to measure web analytics. | |||
| TEST_AMCV_COOKIE | Adobe Experience Cloud | Used for Adobe Analytics to measure web analytics. | 2 Years | HTTP Cookie | https://docs.adobe.com/content/help/en/core-services/interface/ec-cookies/cookies-mc.html |
| s_sess | Adobe Site Catalyst | This cookie is set by Adobe SiteCatalyst and temporarily stores analytics information | Session | HTTP Cookie | |
| cusid | ClickDimensions | This cookie is a web analytics cookie provided by ClickDimensions. It is a unqique user session identifier to track page visits on the site. | 30 Minutes | https://support.clickdimensions.com/hc/en-us/articles/115001156993-ClickDimensions-Cookies-for-Web-Analytics | |
| _ga | This is a Google Universal Analytics cookie used to distinguish users by assigning a randomly generated number. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports. | 2 Years | HTTP Cookie | https://policies.google.com/technologies/cookies?hl=en-US | |
| _gat_UA- | This is a cookie set by Google Analytics which is used to limit the amount of data recorded by Google on high traffic volume websites. | 1 Day | https://policies.google.com/technologies/cookies?hl=en-US | ||
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services | 90 Days | https://policies.google.com/technologies/cookies?hl=en-US | ||
| _gid | This is a Google Universal Analytics cookie that is used to register a unique ID that is used to generate statistical data on how visitors interact with the website. | 1 Day | HTTP Cookie | https://policies.google.com/technologies/cookies?hl=en-US | |
| __utma | Google Analytics | This is a Google Analytics Cookie which records the amount of your visits, the time of the first visit, the previous visit, and the current visit | 730 days | HTTP Cookie | https://policies.google.com/technologies/cookies?hl=en-US |
| __utmb | Google Analytics | This is a Google Analytics Cookies which is used to check approximately how fast people leave: when a visit starts, and approximately ends | session | HTTP Cookie | https://policies.google.com/technologies/cookies?hl=en-US |
| __utmc | Google Analytics | This is a Google Analytics Cookies which is used to check approximately how fast people leave: when a visit starts, and approximately ends | session | HTTP Cookie | https://policies.google.com/technologies/cookies?hl=en-US |
| __utmt | Google Analytics | This cookie is set by Google Analytics. It is used to throttle the request rate for the service – limiting the collection of data on high traffic sites. | Session | HTTP Cookie | https://policies.google.com/technologies/cookies?hl=en-US |
| __utmz | Google Analytics | This is a Google Analytics Cookie which records the source of a visit | 183 days | HTTP Cookie | https://policies.google.com/technologies/cookies?hl=en-US |
| gpv_pn | Google Analytics | This is a web analytics cookie used to capture the value of an analytics variable on the page view | HTTP Cookie | ||
| _ga_xxxxxxxxxx | Google Analytics | This is a web analytics cookie used to capture the value of an analytics variable on the page viewThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors | 729 days | HTTP Cookie | |
| _hjAbsoluteSessionInProgress | Hotjar | This is an analytics cookie used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | 30 Minutes | HTTP Cookie | https://www.hotjar.com/legal/policies/privacy |
| _Hjid | Hotjar | This cookie is set when a visitor first lands on a page is using web analytics and functionality services from Hotjar. It is used to persist the random user ID, which ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 365 Days | https://www.hotjar.com/legal/policies/privacy | |
| _hjIncludedInPageviewSample | Hotjar | This is a cookie set on pages using web analytics and functionality services from Hotjar. The cookie lets Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit. | 30 Minutes | https://www.hotjar.com/legal/policies/privacy | |
| _hjTLDTest | Hotjar | This cookie appears briefly to check that cookies are enabled on this domain. It is deleted afterwards. | Session | https://www.hotjar.com/legal/policies/privacy | |
| experienceId | On24 | https://www.on24.com/on24-cookie-policy/ | |||
| uidXXXXX | On24 | Used by On24 to register a unique ID | 10 years | HTTP Cookie | https://www.on24.com/on24-cookie-policy/ |
| userId2184126 | On24 | Used by On24 to register a unique ID | 10 years | HTTP Cookie | https://www.on24.com/on24-cookie-policy/ |
These cookies enable us to provide you with enhanced functionality and personalisation on our website. For example, we may use these cookies to remember choices you make and to customise the content based on the information we hold about you.
If you do not allow these cookies then our website will work, however some of the features may not function properly.
| Cookie | Provider | Purpose | Expiry | Type | |
| fileDownload | Aviva | This improves the User Experience when downloading Files | session | ||
| cuvid | ClickDimensions | This cookie is used to determine unique visitors to the site and it is updated with each page view. | 2 Years | https://support.clickdimensions.com/hc/en-us/articles/115001156993-ClickDimensions-Cookies-for-Web-Analytics | |
| gatewayId | On24 | Used by On24.com to register a gateway to use for access to content hub | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
| BIGipServer | On24 | Used to distribute traffic to the website on several servers in order to optimise response | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
| sc_anonymous_id | Soundcloud | Allows users to embed files or other content on the website | 365 days | ||
| event.on24.com | TS01xxxxxxxx | Used for security reasons. Tracks session integrity and validates that domain/subdomain cookies sent from the web server to the client remain unaltered. | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
| event.on24.com | TSxxxxxxxxxx | Used for security reasons. Tracks session integrity and validates that domain/subdomain cookies sent from the web server to the client remain unaltered. | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
| gateway.on24.com | TSxxxxxxxxxx | Used by load balancer software to distribute traffic evenly across application servers. Keeps track of which cluster of server the request is being sent to. | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
| event.on24.com | ON24_Pool | Used by load balancer software to distribute traffic evenly across application servers. Keeps track of which cluster of server the request is being sent to. | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
| services.aviva.ie | BIGipServerx | Helps manage sessions on load balanced servers to ensure user requests are routed consistently to the correct server. | Session | HTTP | |
| wcc.on24.com | TS01xxxxxxxx | Used for security reasons. Tracks session integrity and validates that domain/subdomain cookies sent from the web server to the client remain unaltered. | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
| wcc.on24.com | TSxxxxxxxxxx | Used for security reasons. Tracks session integrity and validates that domain/subdomain cookies sent from the web server to the client remain unaltered. | Session | HTTP | https://www.on24.com/on24-platform-cookie-policy/ |
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and building up a profile of your interests.
Targeting Cookies may also be placed by our approved business partners. These are generally linked to services provided by those third parties, e.g. “like” buttons.
Most web browsers allow some control of cookies through the browser settings. If you would like to control your cookie settings via your browser, please click on the links below.
If you have any queries in relation to cookies, please email us at DPO@aviva.com, or write to us at Data Protection, Aviva Ireland, Cherrywood Business Park, Dublin, D18 W2P5.
Aviva Life & Pensions Ireland Designated Activity Company, is a private company limited by shares, registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Tel (01) 898 7950, www.aviva.ie
Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland.