Group Life Protection

Great value cover. Trusted support. Real peace of mind.

Choosing Aviva means choosing a partner who supports your people when it matters most. In the event of an employee’s death, their loved ones receive a lump sum and/or pension benefit, helping ease financial burdens during a difficult time. But Aviva goes further — offering comprehensive wellbeing support that makes a real difference.

Group Life Protection at a Glance

Get a Quote in minutes

Group IQ lets you quote for groups of 10 to 74 members - right from your desk

 

Unrivalled Claims Experience

Paying claims is at the heart of our protection business

Aviva Care

Access to Aviva Care included for all new protection policy holders

Group Protection Master Trust

An effortless way to join an established Exempt-approved death-in-service arrangement

Product information

Aviva Care

Your employees receive access to four powerful heath and wellbeing services, designed to support both physical and mental health:

  • Digital GP - Online consultations and precriptions - fast, convenient, and confidential. 
  • Best Doctors - Second medical opinions from a global network of over 50,000 specialists, helping employees make informed decisions about their health. 
  • Bereavement support - Compassionate guidance and emotional support for families during difficult times. 
  • Family Care Mental Health Support - Confidential access to qualified psychologists, offering tailored advice to help employess and their families manage life's challenges. 
  • Get Fit Programme - The new Get Fit Programme, is a four to eight week online fitness and nutrition plan designed to help your clients build healthier habits

New Business & Underwriting

How do I get a quote:

Please use our GroupIQ+ tool on Aviva Broker Secure to create your quote 

Further information about GroupIQ+ is available here: GroupIQ+ - AvivaBroker

Before quoting, we recommend you have your member data file ready , then log on to GroupIQ+ to request a quote.

Additional guidance on what to have ready before quoting is available here.

If for some reason you are unable to request a quote on GroupIQ+ you can request a quote from groupprotectionirl@aviva.com

You will need to complete our group protection quotation request form and provide the member data.  If you have any additional questions, please contact your account manager.

How do I go on risk:

The GroupIQ+ tool allows you to go on risk once you get a binding quote.  You will be guided through the quote journey on what is required to go on risk and if a binding quote is produced, you can select the ‘Go on Risk’ button

Once you select to go on risk, you will be asked to confirm some additional details, such as the company tax reference number and the on-risk date.  You will also need to review the declarations carefully and verify that the member data and scheme details have not changed since quoting.  If there have been changes, you will need to complete a re-quote with the updated details.

Once the scheme is placed on risk, we require the new business documentation to be returned within 30 days.

What New Business documents are needed?

To set up a Group Life scheme, your client will need to complete the following:

Where will I find New Business Documents 

You will find the new business documents on the ‘Key Documents’ section of this page or, on the  ‘What Happens Next’ section of the going on risk journey on GroupIQ+

Existing Business

Pre-Renewal Process

Six weeks before the renewal date, Aviva will issue a pre-renewal pack. To proceed, we’ll need updated member data including:

  • Name
  • Gender
  • Date of Birth
  • Salary
  • Marital Status (if applicable)
  • Category (if applicable)
  • Date of joining (for new entrants only)
  • Premium Protection and Life Cover details (if applicable)
  • Any other relevant information

Occupation is only required at the rate review stage.

 

Late Entrants

Members who were not included at their first opportunity are considered Late Entrants. These individuals:

  • Are not automatically covered
  • May require underwriting

Must be flagged in the renewal data so we can confirm next steps

What's in the Pre-Renewal Pack?

  • Underwriting Member Schedule (if applicable)
  • Provisional Invoice

Please return completed data to: grouprenewals@aviva.com

  • Finalising the renewal

Once we receive the full and final renewal data, Aviva will issue:

  • Renewal Acceptance Terms
  • Underwriting Requirements
  • Renewal Schedule
  • Account Statement

 

Payment of the provisional premium is required within 50 days of the renewal date to maintain uninterrupted cover.

  • Best Practise Tip

We recommend employers verify renewal data against payroll records to ensure all eligible employees are included and covered.

Useful links

Request a quotation:
  • With our new GroupIQ+ tool, you can now run Group Protection quotes in an instant. 

Claims

To submit a claim

  • Send written notice to grouprenewals@aviva.com as soon as possible after the insured member’s death.
  • For queries, contact our team at 1890 882 019.

No claim form is required.
Please provide:

  • Birth Certificate
  • Death Certificate
  • Last 3 payslips (as proof of salary)
  • Any additional documents requested by the Life Office

Important: Claims must be submitted within 2 years of either:

  • The date the trustee became aware of the death, or
  • The date the trustee could reasonably have known about the death

Who receives the benefit?
Group Life Insurance:
Paid to the Trustee

Aviva Care

Powered by Teladoc Health, Aviva Care provides you with GP support services to help you feel better, gives you access to world leading medical experts and supports your mental wellbeing. What’s more, these services come at no extra charge to your clients.

Download the Aviva Care app

Download the Aviva Care app from the App Store or Google Play Store. Open the app and login using your email address and password – or register for the service using your email address and policy number or access code.

About Aviva Care

Through Aviva Care you have access to Digital GP, Best Doctors Second Medical Opinion, Family Care Mental Health & Bereavement Support and our Get Fit programme.

Key documents

Group Life Protection

Application Forms

Group Life Protection

Brochures

GroupIQ+

With our new GroupIQ+ tool, you can now quote, track and even go on risk - all in one secure place.

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Frequently asked questions

Requesting a quote Show more Show less

To produce a quote, log on to our GroupIQ+ tool available on BrokerSecure

Information required for 75+ member quotes Show more Show less

To produce an accurate quote, please provide:

  1. Group Protection Quotation Request Form
    • Specifies required benefits
    • Includes scheme history, claims history, overseas travel, and long-term absentees
    • Unbranded for use with other providers to allow fair comparison
  2. Member Data in Excel Format
    • Date of birth
    • Gender
    • Occupation
    • Salary
    • Marital status (if relevant to benefit structure)

Quote Validity: 3 months from issue date

Contact:
Group Protection Team
Phone: 01 618 6627
Email: groupprotectionirl@aviva.com

Why complete a Quotation Request Form? Show more Show less

The quotation request form ensures we have all necessary information to provide a fair and accurate quote. Factors like adverse underwriting terms or age can significantly affect pricing.

Note: The form is unbranded for use with other providers.

Minimum requirements Show more Show less

  • Minimum Premium: €2,000
    Tags: group protection, minimum premium
  • Minimum Membership: 10 members
    Tags: group protection, minimum membership

Understanding unit pricing Show more Show less

Unit Rate Method:
 
Uses age-related premium rates adjusted for administration and scheme-specific factors (e.g., occupation, claims history). The total premium is expressed as a percentage of the total benefit.

Benefits of Unit Rate:

  • Cost savings vs. individual policies
  • Guaranteed rates for 3 years
  • Minimal underwriting
  • Simplified administration
  • Employer-paid & voluntary options
  • Potential tax benefits

Rate Guarantee Period

Rates are guaranteed for 3 years. Exceptions apply if:

  • Total sum insured changes by more than 25%
  • Policy terms are amended

Refer to the Technical Guide for full details.

Eligibility conditions explained Show more Show less

Eligibility defines who can join the scheme and under what conditions. Aviva requires defined eligibility, such as:

  • Who: e.g., all permanent staff
  • When: e.g., after 6 months’ service or immediately upon joining
  • New Entrants: e.g., join immediately after meeting criteria or at next renewal

Schemes may have multiple categories with different eligibility rules.

Definition of actively at work Show more Show less

An employee is considered actively at work if they:

  1. Work their normal contracted hours
  2. Have not been advised to refrain from work
  3. Can fully perform their job duties

Note: Employees on statutory leave (maternity, parental, carer) may still qualify if they meet points 2 and 3.

Cover for overseas employees Show more Show less

Cover is available for employees working or seconded abroad if:

  • They have an Irish employment contract
  • Are paid in Ireland and taxed under Schedule E of TCA
  • The scheme is not cross-border
  • Premiums are paid in EUR
  • Eligibility criteria are met

New members meeting eligibility can be added at the next anniversary, provided benefits are within the free cover limit.

Setting up a new scheme Show more Show less

Group Income Protection Only:

  • Completed application form
  • Premium

Group Life Scheme:

  • Completed application form
  • Group Protection Master Trust Participation Agreement
  • Premium

Start Date:
The start date is when Aviva confirms risk. Backdating is not permitted, and premiums begin from the risk commencement date.

Continuation option for departing members Show more Show less

Available if requested at inception. Allows members to transfer their lump sum benefit to an individual policy without medical underwriting.

Conditions:

  • Max lump sum: €1,500,000
  • Request within 60 days of leaving
  • Member must:
    a) Be under age 60
    b) Be resident
    c) Not have left due to redundancy, illness, early retirement, or dismissal

Additional Scheme Information

Redundancy Cover

Aviva provides redundancy cover at no extra cost as standard across all Group Life schemes. Cover continues for insured members:

  • Up to 1 year if 10 or more employees are made redundant
  • Up to 6 months if fewer than 10 employees are made redundant
  • Until the member finds alternative employment
  • Or until they reach the scheme’s cease age — whichever comes first

Medical underwriting and free cover Show more Show less

Evidence of Health:
Medical evidence is generally not required if:

  • The member’s benefit is below the scheme’s Free Cover Limit
  • The member meets the Actively at Work conditions
  • The member is not a discretionary entrant

Only Once Underwriting:
For schemes with 50+ eligible members, those above the Free Cover Limit are typically underwritten only once, even if rated or excluded terms apply.

Switching from Another Insurer:
If switching from another provider with 3+ eligible members, Aviva may accept existing cover levels without worsening underwriting terms, provided:

  • No increase in benefit levels
  • No break in cover
  • Declined/excluded members are only covered up to previous levels
  • Long-term absentees and adverse decisions are disclosed
  • Written confirmation from the previous insurer is provided
  • Members meet the Actively at Work condition

Free Cover Limit:
This is the benefit level below which no medical underwriting is required. It varies by scheme size and benefit levels.

Entrants explained Show more Show less

Discretionary Entrant:

  • An employee or equity partner who:
    • Is not eligible but requested to be included
    • Was not added within 12 months of first becoming eligible
      Must be approved in writing by Aviva.

Late Entrant:
An eligible employee not added at their first opportunity. Must be notified to Aviva and is only covered once written acceptance is confirmed

                               

Renewals

Renewal notification

You will receive a pre-renewal pack six weeks before the renewal date. It includes:

  • Cover letter with required member details
  • Underwriting member schedule (for members above Free Cover Limit)
  • Invoice

If updated data is not received within 90 days of the renewal date, premiums and benefits will be calculated based on existing data, which may result in uninsured liabilities.

Send completed renewal information to: grouprenewals@aviva.com

Why are some members missing from the schedule? Show more Show less

The schedule only lists members above the Free Cover Limit. It is not a full member list.

Mid-year Adjustments Show more Show less

Mid-year adjustments apply when:

  • New members join during the year
  • Salary-related benefit increases occur

Premiums are adjusted at the next renewal to reflect these changes. Individual adjustments are not made during the year.

Example:
A member joining on 1st July with a renewal in January will be charged for 6 months of cover at the next renewal.

Do I need to notify Mid-year changes? Show more Show less

You do not need to notify mid-year new entrants or salary increases if:
  • They are within the scheme’s Free Cover Limit
  • They meet eligibility conditions

You must notify Aviva if:

  • Benefits exceed the Free Cover Limit
  • A member did not join at their first opportunity

Can I get a premium breakdown per member? Show more Show less

No. Unit Rate schemes are costed at a group level. There is one rate and one premium per scheme.

                               

                               

Claims Process

Group Life / Spouse’s Death In-Service Claim

How to submit a claim Show more Show less

  • Send written notice to grouprenewals@aviva.com as soon as possible after the insured member’s death.
  • For queries, contact the claims team on 1890 882 019.

No claim form is required.

Required documentation:

  • Birth Certificate
  • Death Certificate
  • Last 3 payslips (as proof of salary)
  • Any additional documents requested by the Life office

Important:
Claims must be submitted within 2 years of the earlier of:

  • The date the trustee first knew of the death
  • The date the trustee could reasonably have known of the death

Benefit payments Show more Show less

Group Life Insurance: Paid to the Trustee

Income Protection: Paid to the Employer, who must:

  • Pay the employee via payroll
  • Deduct Income Tax and USC

Proportionate Income Protection benefit Show more Show less

If a member returns to work part-time, a proportionate benefit may be paid. This reflects the reduction in earnings and includes an allowance for inflation.

Video Libary

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Contact us

Call us on 01 618 6627

Or email one of the following:

Existing Business

grouprenewals@aviva.com

Life Protection Claims

grouprenewals@aviva.com

Early Intervention

intervention@aviva.com

Aviva Life & Pensions Ireland Designated Activity Company, is a private company limited by shares, registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Tel (01) 898 7950, www.aviva.ie

Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. 

Aviva Life & Pensions Ireland does not guarantee the on-going availability of any or all of the Aviva Care Ireland services to its policy holders and may, at its sole discretion, withdraw access to the service at a month’s notice. If we withdraw it, we’ll write to notify policy holders at least 30 days in advance of its removal.

Teladoc Health, who provide the Aviva Care services, is not a regulated entity. Aviva Care is not a regulated service.

Aviva Life & Pensions Ireland Designated Activity Company, is a private company limited by shares, registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Tel (01) 898 7950, www.aviva.ie

Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland.