Pensions Coach

Client-ready content for Financial Brokers

The Second Half — it’s all to play for

For clients in their 50s and beyond, this series looks at retirement, income, lifestyle and the questions that tend to get bigger as work starts to wind down.

Turning 50? How to build retirement confidence

Client need: reassurance that it is not too late to improve retirement outcomes.

Broker use: clients who are starting to think more seriously about the years ahead.

Retirement planning: 7 decisions that can affect your income

Client need: practical actions to can take now.

Broker use: in pension reviews, contribution conversations or follow-up emails.

ARF or annuity? How to choose the right retirement income option for you

Client need: key retirement income options in plain English.

Broker use: when clients are weighing up income choices in retirement.

Retirement advice in Ireland: How a Financial Broker can help

Client need: the value of personalised advice.

Broker use: before a first meeting or after an initial client conversation.

Estate planning in Retirement: A guide for families

Client need: conversations on legacy, gifting and wealth transfer.

Broker use: with clients reviewing retirement income, family needs or estate plans.

Over 50? 7 Smart Ways to Boost Your Pension in Ireland

Client need: understanding key decisions before retirement.

Broker use: with clients who are close to retirement or planning their next steps.

Retirement Confidence Gap resources

Start the retirement conversation

Bernard Jackman asks people what they're playing for in retirement. It's a simple  question that gets clients thinking about what they want from the years ahead.  

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Transcript  for video Bernard Jackman asks Ireland: What are you playing for in retirement? Show more Show less

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Gotta stop work tomorrow, what would you do?

Probably move to somewhere with a little bit less rain.

What’s on your retirement bucket list?

Obviously everybody wants to travel and do stuff.

 Definitely travelling the world.

South America or Asia. Do lots of travel.

Go to a World Cup. Go skiing.

I have to start golf, I think. A lot of golf.

Go skydiving.

Gardening is top of my list.

Never done a bungee jump.

Don't wait till you're retired to do the things you would do on your bucket list.

Maybe buy it that pony that I always wanted when I was growing up.

At what age will you retire?

I'd love to be out at 60.

Is it 65?

Hopefully late 50s.

70, I'd say.

65?

I don't think I'll ever be retiring.

I'm an actor, hopefully never stop working. I've been planning to retire at 60 for the last 10 or 15 years,

So. 20 years still, have you?

Yeah.

Do you have a financial plan for retirement?

I haven't even started to think about it, to be honest.

It does give me a bit of peace of mind, all the volatility in the world today.  You need to be thinking about the future.

Not yet. Not yet. Not yet. Not yet.

No, no, we definitely need to look at that.

Small bits. Small bits.

They put the money away now, you won't miss it.

I'll just put some money aside every month.

I've contributed to your pension, so... You know, hopefully it'll do me.

Small bit into my pension.

Put away money early, you know, and get into the habit of it.

I don't know where you'll be in...30 years time, 35 years time, it's always good to have peace of mind.

Didn't really know the ins and outs of it at the time until I sat down with someone who gave me a much clearer understanding of how we should work it and what way I should work it.

 

Share it before a review and see where the conversation goes.

How to use it:  

  • Send it to clients aged 50+ before their review.  
  • Use it in a newsletter or social post.  
  •  Embed it on your own website.

Coaching moments

Bernard Jackman and Aviva pension experts talk through the big questions clients face from 50 onwards, with practical pointers for the years ahead.

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Transcript  for video Can I afford to retire? Show more Show less

Bernard: "Let's start with the big one. What's the question you hear more than any other from people approaching retirement?" Clair: "Without a doubt it's: 'Can I afford to retire?' Many people approach retirement without a clear picture of how much income they'll actually have. The good news is that's something you can change. The truth is that retirement affordability isn't only about reaching a magic number. It is about whether your pension pot, State Pension, savings and investments can provide the income you need to support the life you want to live. That's why I always encourage people to look at both sides of the picture: the lifestyle they want and the money available to support it. Do you want to travel? Spend more time with family? Take up new hobbies? Maybe help children or grandchildren financially? Your pension, the State Pension, savings and investments can all contribute towards that lifestyle. The important thing is understanding how all those pieces fit together and whether they can provide the income you'll need." Bernard: "So the size of the pension pot does matter, but it is not the only thing to look at?" Clair: "Exactly. What matters is what income your pension could provide, how that fits with your other sources of income, and whether it is enough to support the retirement you want." Bernard: "So retirement confidence comes from having a plan." Clair: "Exactly." Second Half Action Think about the retirement you want, then check whether your pension and other income could support it.

Transcript  for video Your pensions as your employer Show more Show less

Bernard: So, Norman we’re in the Aviva Stadium this morning for the launch of the second-half campaign. One thing that stood out to me from this campaign was when you retire, your pension effectively becomes your employer. What does that really mean? Norman: Exactly as you say, during your working life, it's your employer that pays for your pension, or if you're self-employed, your business does, or if you're a company owner, the company pays for it. But actually, when it comes to retirement, that fund actually becomes your employer, because that's where you derive your income from. So that's why it's so important to have a plan in place, because that fund decides on the lifestyle that you're going to live in retirement, how long the fund is going to last for, is it guaranteed? A simple question would be, you know, are you going to spend more in your 80s than you are in your 70s? Probably not. Do you want to leave a legacy for your children afterwards? So, there's loads of different permutations of decisions to be made at retirement. So, it's more focused on the plan rather than the pot. Would you ever come across clients who haven't got ahead of it on a 50? Bernard: Would you ever come across clients who haven’t got ahead of it at 50, is it too late to get going? Norman: No, certainly the earlier the better. But it's never too late to start is what I would say. I would hate for someone to start a pension at 40 years of age, contributing to a pension and not revisiting it until 60 because they're coming close to retirement. It needs to be revisited on a regular basis to make sure It's going to deliver what you expect it to deliver, because you don't want to shock at sixty-five.

Transcript  for video I'm 60. Have I left it too late? Show more Show less

Bernard: "Be honest. If someone's 60, feels they've neglected their pension and discovers it's smaller than they hoped, have they left it too late?" Declan: " Maybe not.

More people are in that position than you might think. Careers change, families grow and life doesn't always go according to plan. The good news is that many people still have years before retirement. That can be an important opportunity to review contributions, track down old pensions and understand what retirement income might be available. Many people are also surprised to learn they may benefit from substantial pension tax relief on contributions, subject to Revenue rules and limits. The most important thing is understanding where you stand today. Once you know that, you can make informed decisions about what happens next." Bernard: "So the score isn't final at 60?" Declan: "Definitely not. Taking action today can still make a meaningful difference." Second Half Action Don't focus on what you could have done. Focus on what you can do next.  

Transcript  for video Should I take a tax free lump sum? Show more Show less

Bernard: "This one comes up all the time. Everybody loves the idea of a tax-free lump sum. Is taking the maximum always the right move?" Stephen: "Not necessarily. Many people use a lump sum to clear debt, build emergency savings, invest in a property, or help family. But every euro you take out today is one less euro available to provide income later. The real question isn't 'How much can I take?' It's 'What will I need my pension to do for me over the next twenty or thirty years?' Because this decision can affect your future retirement income, it's worth getting personalised financial advice before you decide." On-screen text: Important decisions about your pension should be made with personalised financial advice. Bernard: "So don't just think about today." Stepheb: "Think about the future as well." Second half action: Consider both today's needs and tomorrow's income, and speak to a financial broker before making retirement decisions.  

Transcript  for video What happens to my pension when I retire? Show more Show less

Bernard: “I’ve spent years paying into a pension. Retirement is getting closer. When can I actually access my pension and what happens next?" Clair: "The age at which you can normally take retirement benefits depends on the type of pension arrangement you have, the rules that apply to it and your employment status. For many pension plans, retirement benefits can be taken from age 60, while some occupational schemes may allow access from age 50 if you've left service. In most cases, benefits must be taken by age 70 or 75. Individual scheme rules and products can vary.

Once you're approaching your chosen retirement date, it's important to understand what pensions you have, what they're worth and what retirement options may be available to you. Many people are surprised to discover they have more than one pension, or that they haven't reviewed their retirement plans for years. Preparing early gives you more time to understand your options and avoid rushed decisions later." Bernard: "So retirement planning really starts before retirement?" Clair: "Exactly. The more prepared you are before you retire, the more confident you'll feel when the time comes." Action If retirement is within five years, start reviewing your retirement plans today.  

Transcript  for video What happens to my pension when I die? Show more Show less

Bernard: "Nobody likes thinking about it, but it's an important question. What actually happens to your pension when you die?" Karen: "It is an important question, and the answer depends on the type of pension you have and whether you've already retired. Many people are surprised to learn that pension benefits don't necessarily disappear when they die. Depending on your circumstances, benefits may be payable to a spouse, civil partner, children or other beneficiaries. If you have an Approved Retirement Fund, or ARF, any remaining value in the fund may form part of your estate and can pass to beneficiaries, subject to the relevant tax rules at the time. If you have an annuity, what happens will depend on the type of annuity you selected when you retired." Bernard: "So it's not simply a case of the pension ending when you die?" Karen: "Not at all. That's why understanding your pension arrangements and keeping beneficiary nominations up to date is so important." Bernard: "And presumably it's something families should discuss." Karen: "Absolutely. A little planning now can provide clarity and reassurance for the people who matter most." Second Half Action Take a few minutes to check who would receive your pension benefits and whether your beneficiary details are up to date.  

Transcript  for video What is an annuity? Show more Show less

Bernard: "Some people tell me they don't want to spend retirement worrying about stock markets or investment performance. What would you say to them?" James: "An annuity may be worth considering. An annuity is one way of turning pension savings into a regular income. Depending on the option selected, that income can be guaranteed for life. That means you'll know exactly how much income you'll receive, regardless of what happens in investment markets. For many people, that certainty provides valuable peace of mind." Bernard: "So the focus is on certainty rather than flexibility." James: "That's right. The right choice depends on what's most important to you and how you want your retirement income to work." Second Half Action Think about whether flexibility, certainty or a balance of both matters most to you.

Transcript  for video Should I combine my pensions? Show more Show less

Bernard: "Many people have worked for a few employers over the years and have pensions in different places. Should they combine them?"

Aviva SME: "That's a really common situation.

Many people have pensions from previous jobs that they rarely think about.

Bringing pensions together may make them easier to manage and can give you a clearer picture of your retirement savings.

However, before making any changes, it's important to understand what benefits and guarantees may be attached to each pension.

A financial broker can help you review your options and decide what's appropriate for your circumstances."

Bernard: "So bringing pensions together might make things simpler, but it's important to understand what's inside each one first?"

SME: "Exactly."

Second Half Action Make a list of every pension you've built up throughout your career.

Transcript  for video What is an Approved Retirement Fund? Show more Show less

Bernard: "When I get to retirement, what options do I have?" Stephen: "Most people are surprised to learn they usually have choices. Depending on your pension arrangement, you may be able to take a lump sum and then decide how the remainder of your pension savings are used to provide an income. You might choose a guaranteed income through an annuity, an Approved Retirement Fund, known as an ARF, or sometimes a combination of options. The right answer is different for everyone." Bernard: "So retirement isn't one-size-fits-all."

Stephen: "Exactly. Understanding your options helps you make decisions that support the lifestyle you want. We’ll talk more about ARFs and Annuities in other videos" Second Half Action Start exploring your retirement options before you plan to retire.  

Transcript  for video How does the state pension fit into my retirement income? Show more Show less

Bernard "When people think about retirement, where does the State Pension fit into the picture?" Karen "For people who qualify, the State Pension can provide an important foundation for retirement income. It's generally available from age 66 and eligibility depends on your PRSI contribution record. However, for most people, it's only one part of their retirement income. Workplace pensions, personal pensions and other savings often play an important role as well.

Looking at all these together gives you a much clearer picture of what retirement income might look like." Bernard "So don't think of the State Pension as the whole retirement plan?" Karen "Exactly. Think of it as one important piece of the puzzle." Second half action: Understand how all your sources of income could work together in retirement.  

Transcript  for video What are my options for when I retire Show more Show less

Bernard: "When I get to retirement, what options do I have?" Stephen: "Most people are surprised to learn they usually have choices. Depending on your pension arrangement, you may be able to take a lump sum and then decide how the remainder of your pension savings are used to provide an income. You might choose a guaranteed income through an annuity, an Approved Retirement Fund, known as an ARF, or sometimes a combination of options. The right answer is different for everyone." Bernard: "So retirement isn't one-size-fits-all." Stephen: "Exactly. Understanding your options helps you make decisions that support the lifestyle you want. We’ll talk more about ARFs and Annuities in other videos" Second Half Action Start exploring your retirement options before you plan to retire.  

Transcript  for video How long could my retirement last? Show more Show less

Bernard: "People spend years planning to get to retirement. How many think about how long retirement might last?" Declan: "Probably not enough. If you retire in your mid-sixties, there's every chance your retirement could last twenty years or more. For many people, retirement may be one of the longest phases of their life. That's why retirement planning isn't just about reaching retirement. It's about creating an income that could support you for decades." Bernard: "So retirement could be one of the longest phases of life." Declan: "Exactly. And that's why planning for the long-term matters." Second Half Action Take time to understand how long your retirement income may need to last.

Transcript  for video What could retirement look like for me? Show more Show less

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Pensions through the decades

Age-by-age articles for clients who want to know what matters now, not just at retirement.

Pensions in your 20s

Client need: who may benefit from saving early.

Broker use: with younger clients or children of existing clients.

Pensions in your 30s

Client need: balancing pension saving with other financial priorities.

Broker use: in affordability, protection or family finances conversations.

Pensions in your 40s

Client need: to check if they are on track.

Broker use: during annual reviews or mid-career planning conversations.

Pensions in your 50s

Client need: with retirement closer on the horizon.

Broker use: discussing additional contributions, tax relief and retirement options.

Pensions in your 60s

Client need: preparing to access or use their pension savings.

Broker use: for retirement income and next-step planning conversations.

General Pensions Advice

Pension advice and the role of a Financial Broker

Client need: asking what financial advice adds.

Broker use: send before a first chat, or afterwards as a useful reminder.

Tax relief and pension contributions

Client need: want to know why paying into a pension can help fund their retirement.

Broker use: anytime but especially around tax year-end, annual reviews or contribution discussions.

Employer pension contributions

Client need: who may not be using workplace supports fully.

Broker use: review of how a customer’s pension is being funded.

Pension options

Client need: comparing pension options for the first time.

Broker use: starting point before getting into suitability.

5 simple tricks to get your pension savings moving

Client need: looking for small, practical ways to build their pot.

Broker use: for saving, affordability or annual review conversations.

Combining pensions

Client need: pensions from previous jobs or employments.

Broker use: asking bringing old pensions together is worth a look.

Our video library

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Transcript  for video Aviva's Savings Plan and Investment Bond - One Minute Pitch Show more Show less

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Transcript  for video Aviva 1-Minute Pitch - Corporate Savings and Investments Show more Show less

TBP

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Transcript  for video 1 Minute Pitch - Pensions and AVCs Show more Show less

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Transcript  for video 1 Minute Pitch - Why Start a Pension? Show more Show less

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Transcript  for video 1 Minute Pitch - PRSA's Show more Show less

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This is general information only. It does not replace personalised financial advice. Clients should speak to their Financial Broker before making decisions about pensions, investments or retirement planning.

Investment Coach

We have a range of materials to help your clients understand the benefits of long-term investing

Aviva Life & Pensions Ireland Designated Activity Company, is a private company limited by shares, registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Tel (01) 898 7950, www.aviva.ie

Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland.