Skip to content Skip to footer
We’ve simplified how your clients log in to their Aviva Online Service Centre (OSC) account.
From today, they will log in using:
their email address
their chosen password
a verification code sent to their email or generated by an authenticator app
To upgrade your Online Service Centre Account, select Upgrade Account.
To get started, enter the details you previously used to access the Online Service Centre:
Your registration number
Your date of birth
The requested details from your Personal Access Code
Enter the email address you would like to use to log in to your account going forward.
We will send a verification code to this email address. Enter the code to confirm that the email address belongs to you.
Once your email address has been verified, create a secure password and enter it again to confirm.
When your password has been successfully created, you will see confirmation that your account has been upgraded.
You can now use your email address and new password to log in to the Online Service Centre.
Set up Multi-Factor Authentication to secure your account
Choose between two options
an Authenticator app
Or via email
To activate your account on the authenticator app, scan the QR code and input the code shown on the app.
Alternatively you can opt for Email MFA
Input the code delivered to your email.
Your account upgrade and MFA setup are now complete.
Your clients will need to upgrade their account. After the update, they will no longer use their their registration number and personal access code to log in.
Aviva Life & Pensions Ireland Designated Activity Company, is a private company limited by shares, registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Tel (01) 898 7950, www.aviva.ie
Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland.
