Holiday Season Opening Hours
Thank you for your support during 2025 and wishing you a peaceful and prosperous New Year.
Opening hours for the Aviva Life & Pensions Offices over the Holiday period are as follow:
- Tuesday 23 December: 09.00 – 17.00
- Wednesday 24 December – Friday 26 December: CLOSED
- Monday 29 December: 10.00 – 15.00
- Tuesday 30 December: 10.00 – 15.00
- Wednesday 31 December: 10.00 – 15.00
- Thursday 01 January: Closed
- Friday 02 January: 09.00 – 17.00 (normal working hours)
Our phone numbers are as follows:
- Broker Support: 1800 202 434
- Customer Support: 1800 159 159
Transcript for video Happy Christmas to all our Broker partners Show more Show less
To follow
Keying New Business Online
Guides to keying our products on Aviva BrokerSecure, including Online Anti-Money Laundering process
Online Policy Transactions
Protection policy conversion, full & partial surrender, cancellation, and premium alteration are now available for online processing.
Existing Policy Amendments Hub
Requirements for some of the most common alterations on a policy.