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The Best Doctors in the world- available should they ever need it.
For clients, your advice goes far beyond recommending a policy, it’s about guiding them through life’s most uncertain moments. As a broker, you are the trusted adviser they turn to when decisions feel complex and the stakes are at their highest.
And there are few moments more difficult than receiving a serious medical diagnosis.
At that point, financial protection is vital but it’s only part of what clients need. They may feel overwhelmed by medical terminology, unsure whether their diagnosis is correct, or uncertain if they’re pursuing the best treatment pathway.
While price is important, clients facing a serious diagnosis often value expert medical guidance and reassurance far more than a small saving on price. What they need most is reassurance, clarity and access to expert advice. This is where Aviva Protection offers something more.
It’s a powerful extension of your advice — ensuring support continues long after the policy is in place.
Following a diagnosis, clients often ask:
Best Doctors is designed to answer these questions. The service can double-check diagnoses, review treatment plans and explore alternative options where needed.
It can also provide fresh insight when recovery isn’t progressing as expected and is available for a wide range of conditions affecting quality of life, including those diagnosed before cover began.
For clients, this means something invaluable: certainty when everything else feels uncertain.
Expert guidance, fully supported
The service is not just expert-led — it’s fully supported.
Clients are assigned a dedicated Case Manager who helps gather medical information and guides them through the process step-by-step.
Their case is reviewed by an international specialist who provides a clear, comprehensive report, helping clients understand their diagnosis and the best options available.
This removes the stress of navigating complex medical systems alone and ensures clients feel informed and supported throughout. And it’s a service that delivers real, tangible experiences:
“Absolutely amazing service, case manager was very understanding and efficiently fast in looking into the concerns I raised. Turnaround time was very quick.”
“Amazing support.”
A benefit for the whole family
Crucially, this benefit extends well beyond the individual policyholder.
Best Doctors is available to:
This transforms one piece of advice into protection and support for an entire family network, a powerful and highly tangible benefit that resonates strongly with clients.
Your advice, extended
As an adviser, your role doesn’t stop at the point of sale.
When clients experience services like Best Doctors, they see the real value of your recommendation. In moments of uncertainty, when they need answers most, your advice continues to deliver.
And that is something clients remember.
“As an adviser I highly recommend Best Doctors — from trivial conditions to a life-changing diagnosis, whether the second opinion concurs with or changes the initial diagnosis, the peace of mind and ease of access to worldwide experts in any field at no additional cost is something that every household should avail of.”
Barry Foley QFA – Financial Planning Adviser
“I have been overwhelmed by my whole experience in dealing with Best Doctors from start to finish, and I would like to acknowledge their efficiency and professionalism throughout. Also, a big thank you to Aviva who provide such a valuable unique benefit FREE of charge as part of their Protection policies.”
Jim Walsh
Jim’s experience is a powerful example of how far your advice can reach. He availed of the service because his wife, a broker, had put the right cover in place — demonstrating how one recommendation can make a meaningful difference across an entire household.
The power of word of mouth
In a profession built on relationships, reputation is everything.
Clients who feel supported during life’s most difficult moments don’t just stay loyal, they share their experience. A single positive story can turn into multiple referrals, helping you grow your business through trust and credibility.
Word of mouth remains one of the strongest drivers of new business. And services like Best Doctors give clients something real to talk about not just a policy, but a moment where they felt reassured, supported and confident in their next steps.
More than protection
Aviva Protection is designed to do more than provide financial cover. It delivers meaningful, real-world support that strengthens the value of your advice.
By recommending Aviva, you’re not just helping clients prepare for the unexpected, you’re ensuring that when uncertainty arises, they have access to expert guidance and reassurance. Because in life’s hardest moments, clients don’t just remember the policy they took out. They remember the adviser who helped them choose it.
Aviva Life & Pensions Ireland does not guarantee the on-going availability of any or all of the Aviva Care Ireland services to its policyholders and may, at its sole discretion, withdraw access to the service at a month’s notice. If we withdraw it, we’ll write to notify policyholders at least 30 days in advance of its removal.
Teladoc Health, who provide Aviva Care services, is not a regulated entity. Aviva Care is not a regulated service.
Aviva Life & Pensions Ireland Designated Activity Company, is a private company limited by shares, registered in Ireland No. 165970. Registered office at Building 12, Cherrywood Business Park, Loughlinstown, Co. Dublin, D18 W2P5. Tel (01) 898 7950, www.aviva.ie
Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland.
